Our Team
The people behind your order
BuyFactory Direct is run by a small team who look after the warehouse, pack the orders and answer the emails. Every product on this site is stock we hold ourselves, and the product pages list the sizes, materials and specifications you need to choose.
When you email us, a real person reads it and replies, usually within one working day. No call centres and no scripts, just straight answers about a product, your order or your delivery.
BuyFactory Direct is a division of BuyFactory Direct Pty Ltd (ABN 30 656 628 938), a wholly owned subsidiary of Caruso Consulting Co Ltd.